Refund policy

We accept returns of unworn items in their original condition and packaging within 15 days of the delivery date. Because of the handmade nature of our product, we cannot accept returns for products outside of this time frame. Customers are responsible for return shipping fees.

Before making a return please email hannah@whim56.com to confirm we are expecting your return. 

Returns postmarked outside of the 15 day window will not be accepted. 

Please send all returns to: 

WHIM 56, LLC

1747 Olentangy River Road

116

Columbus, Ohio 43212

Please email us a tracking number for your return. We are not liable for lost or stolen returns.

Exchanges

Our system does not process exchanges. If you would like to return an item and receive another, the original item must be returned under the same terms as a standard return and a new order must be placed through our website.

Refunds (if applicable)

All returned items must be shipped to the address provided by customer service to be processed. All applicable shipping costs from the original order are non-refundable. Please allow 1-2 weeks from our receipt of the return for our office to receive and process your refund request.

If your return has been approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days (may vary depending on your bank).

Please note, all applicable shipping and handling charges are non-refundable.